SPARGO, Inc. is a full-service event management company. SPARGO offers a full suite of services that s...
SPARGO, Inc. is a full-service event management company. SPARGO offers a full suite of services that supports the production of trade shows, conventions, conferences, symposiums and seminars. We are looking for a Housing Coordinator to assist in the management of hotel reservations and housing services for multiple clients, such as medical associations. Position reports to both the Vice President and Team Lead and works closely with other Housing Account Managers, Housing Account Coordinators, and the Housing Administrative Assistant. Essential Duties and Responsibilities (in order of importance): * Assists Account Managers on accounts ranging from 50 rooms to 20,000 rooms. * Enters basic hotel information into the Database Management System. * Assists with the hotel report process * Answers customer inquiries via email, phone, and fax. * Assists customers with online housing requests. * Prepares housing forms for data entry. * Coordinates with hotels to obtain final pick-up numbers. * Maintains historical files for all shows creating a final all-hotel, pick-up report. * Performs data entry and other duties as assigned. Qualifications (computer & communication skills, training, certification, etc.): * Excellent verbal and written communication skills. * Detail-oriented, organized and have the ability to multi-task * Proficient in all aspects of Microsoft Office (Word, Excel, Outlook and Access) * Writing and editing experience * Customer service experience and General office experience * User knowledge of email and Internet applications * Meeting and conference management experience Education and/or Experience: * 2+ years meeting or conference/hotel experience or industry related field preferred * Associates degree in hospitality management or equivalent industry work experience preferred Travel Required: Minimal Only candidates who complete the employment application will be considered. SPARGO, Inc. is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability, handicap or veteran status.SDL2017