Job DescriptionReceptionist Madison Reed is thrilled to be looking for a talented individual, who both...
Job DescriptionReceptionist Madison Reed is thrilled to be looking for a talented individual, who both loves coloring hair and interacting with customers. This dynamic role is based in our Corte Madera Color Bar and on a part-time basis. Availability must be at least 7:00 - 4:00 on Thursday and Friday and open weekend availability.ResponsibilitiesGreet, assist, accommodate and escort all clients and visitors with a courteous joyful nature. Guest check-in with our booking softwareProvide the highest level of customer service, including responding to email and phone inquiries for this location Communicate and engage clients with post-service options with Madison Reed, including products sales, booking future appointments and online subscriptions Field both internal and external general questions and inquiriesAssist with general office duties including filing and helping out on special projects as needed QualificationsCosmetology license preferred but not required. Cosmetology students encouraged. Experience and passion for hair color; sales proficiency is highly preferred Previous beauty service/salon/spa experience Track record in providing over-the-top, amazing customer serviceStrong communication skillsExcellent problem solving and troubleshooting skillsAble to handle several situations at once with poise and confidenceExtremely organized and have strong attention to detailAbility to execute quickly and effectivelyTechnologically savvy Retail experience preferred but not mandatory This role reports to the Salon Manager CompensationGuaranteed hourly wage + retail commissions. Company DescriptionFounded in 2013, Madison Reed is a prestige beauty brand revolutionizing the way women color their hair with a fusion of salon-quality, ammonia-free formulas, technology, and personalized service.Historically, women had two options in hair color: purchase low-quality, cheap hair color from a drugstore, or visit an expensive, time-consuming salon. Madison Reed created a third, radically new option: salon-quality, ammonia-free hair color delivered to a womanâs home so she can do-it-herself for less than $25. But she isnât alone: Madison Reed provides access to professional, licensed hair colorists who are standing by to review clientsâ photos and offer support via phone, email, website, and chatbot. For women who want more hands-on assistance, they can schedule an appointment at a Madison Reed Color Bar in New York or San Francisco. The Color Bar is the âun-salonâ that gets women in and out "un"-believably fast for "un"-believable prices, gorgeous hair color guaranteed. All services are performed by licensed colorists using the same Madison Reed formulas sold online. The company plans to open 20 Color Bars by 2019.That is what Madison Reed does, but the âwhyâ is more profound. The companyâs value proposition is an expression of a deep-seated belief of its founder, Amy Errett. She believes a confident woman is a beautiful woman, and that women should demand more because they deserve more - not just in hair color - but in their lives. Amy believes this so deeply that she named the company after her daughter, Madison Reed. Madison Reed is a company built on integrity, innovation, responsibility and love. Headquartered in San Francisco, our team is over 100+ strong. We are backed by leading investors such as: Norwest Partners, True Ventures, Comcast Ventures and Maveron.