Retail Mortgage Loan ProcessorLocation: Branch Location or Remote from HomePosition SummaryOur client,...
Retail Mortgage Loan ProcessorLocation: Branch Location or Remote from HomePosition SummaryOur client, a successful & thriving mortgage company, is passionate about helping its team members to succeed personally and professionally. This client provides a positive, exciting environment. New ideas are welcomed & encouraged.When you join our client's team, you’ll receive the support you need to grow in the office & at home, because our client believes that business success and personal fulfillment go hand in hand. Maybe that’s why they're such a great place to work.The average processor working for our client will process/close 22-25 loans per month. Some processors process/close up to 50 loans per month. If you can process/close 22-25 loans per month, your earnings should exceed $80k in total compensation. If you process/close 40-50 loans per month, you’ll likely surpass $90k in total compensation (base salary plus bonus).Responsibilities:• Perform a wide range of duties related to the processing of residential mortgage loans• Processing duties are both file and vendor level in nature• Maintain contact with external and internal customers to keep pipeline moving along• Serve as the point of contact for the borrower(s) once the loan application has been taken and submitted by the Loan Officer• Act as liaison between borrower, Underwriter and Loan Officer• Organize and assess all documents provided by the borrower(s), credit report,title report, flood certificate, homeowners insurance, appraisal and any otherpertinent documentation that may be required• Provide documentation to satisfy loan conditions and stipulations• Ensure regular and timely communication with the borrower(s), title company,loan officer, real estate agent and other third parties as necessary• Maintain a system to ensure all contractual dates including, but not limited to,mortgage contingency, closing, and rate lock expiration are met• To be successful in this position, the mortgage loan processor must take a proactive approach to communicating status on the loan to both the borrower and the Loan Originator, and manage expectations throughout the loan process• Processors are expected to provide the highest level of customer service both to internal and external customers• Remain current on all internal policies and product guidelines• Conduct weekly pipeline review meetings with assigned Loan Officer(s)• Occasional travel to corporate office for departmental meetingsRequired Qualifications• Bachelor’s degree• Minimum of 2 years retail mortgage processing experience• Proficient skills with Microsoft Word & Excel• Strong teamwork and customer service skills• Strong organizational skills• Ability to handle stressful situations with calmness and courtesy• Effective time management and priority setting skills• Excellent written and oral communication skillsIdeal CandidateThe ideal candidate is an experienced retail-oriented mortgage processor who is currently working for a bank or independent mortgage company. Our client prefers processors be willing to work in one of their retail branch locations, but my client will consider partial or full remote for the ideal candidate (remote processing candidates still require being commutable to one of their retail branches)