Â Â Are you a customer service all-star who is looking for a dynamic and growing organization that wil...
Â Â Are you a customer service all-star who is looking for a dynamic and growing organization that will both challenge and reward you? Join our team at Sun RV Resorts and embark on an exciting new opportunity! We are looking for aÂ Guest Services CoordinatorÂ to cover routine office/clerical responsibilities for one of our resorts. You will also serve as the face of the resort as you interact with current and prospective guests and residents who come to the office with questions and concerns. Apply online today and take your first steps down a rewarding new career path!OVERVIEWGuest Services Coordinators handle the routine office work and administrative responsibilities of the resort, working closely with the Resort Manager and other team members.JOB DUTIESGreet and establish rapport with guests. Field resort comments, suggestions, and complaints to the Resort Manager.Check guests in and out for their reservations.Perform general administrative duties such as answering phones, typing, copying, faxing, and filing.Collect and post security deposits, rent, or funds for other services.Complete and maintain resort records, reports, and files.Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc.Ensure office supplies are sufficiently stocked and prepare supply orders as needed.Assist with the preparation of marketing materials.Other duties as assigned.REQUIREMENTSHigh School Education (some HS education required)Prior administrative experienceStrong customer service skillsExcellent telephone skillsGood problem-solving skillsProfessional appearanceIntermediateÂ computer proficiency, with ability to use Microsoft Office Suite, email and internetRV resort office or hotel front desk experience,Â a plusREWARDING BENEFITSAt Sun RV Resorts, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.Comprehensive Medical and Prescription coverage with multipleÂ plan designs so you can choose the plan that best meets the needs of you and your familyComprehensive Dental PlanVision PlanÂ Voluntary Health and Dependent Care Reimbursement AccountsLife and Accidental Death and Dismemberment InsuranceShort and Long-Term Disability Coverage401(k) Plan with Sun matching contributionPaid Parental LeaveEmployee Assistance ProgramIdentity Theft InsuranceLegal Assistance PlanPet InsuranceTuition Reimbursement program providing financial support to team members who further their formal educationVacation RV Site Discounts for team members when visiting SunRV Resorts across the nationTeam Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and morePaid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty