Advanced Technology Specialist The George Mason University College of Education and Human Development...
Advanced Technology Specialist The George Mason University College of Education and Human Development invites applicants for the position of Advanced Technology Specialist. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason's academic and culturally inclusive environment. Responsibilities: The position is designed to support the college and its technology needs across a wide variety of technical platforms and methodologies. The scope of work includes the following responsibilities:* Support all CEHD classrooms and computer labs, including imaging and computer related peripherals* Install and maintain faculty, staff, and student devices to include computers, phones, tablets and printers* Provide virus remediation, backup and recovery on all devices as needed* Setup videoconferencing and web conferencing as needed in CEHD conference rooms* Respond to calls for technical assistance on and off campus* Manage inventory and replace obsolete equipment as needed* Communicate with vendors when technology issues cannot be resolved locally* Determine equipment and software requirements for activities/events* Ensure network security protocols are followedRequired qualifications* Demonstrated experience with A/V automation equipment (Crestron, Control4, Savant, etc)* Experience supporting a multi-user organization* Ability to multi-task* Experience with an imaging platform (SCCM/WDS, FOG, etc)* Familiarity with H.323/SIP video equipment (Tanberg, Polycom, Cisco, etc)* Deep troubleshooting expertise* Familiarity with virtual infrastructure (Hyper-V, ESXi, etc)* Significant demonstrated user support experience* Able to prioritize tasks and detail focused* A+ or higher certificationPreferred qualifications* Experience in Higher Education* Familiar with Linux basics* Familiar with windows server administration (SCCM/AD)* Experience with enterprise backup systems (Veeam, Unitrends, etc)* Experience with lab management software (DSC, Faronics, etc)SDL2017