Drive automobiles, vans, or limousines to transport passengers. May occasionally carry cargo. Includes hearse drivers.
Tasks
Follow relevant safety regulations and state laws governing vehicle operation and ensure that passengers follow safety regulations.
Test vehicle equipment such as lights, brakes, horns, or windshield wipers, to ensure proper operation.
Arrange to pick up particular customers or groups on a regular schedule.
Provide passengers with assistance entering and exiting vehicles, and help them with any luggage.
Notify dispatchers or company mechanics of vehicle problems.
Complete accident reports when necessary.
Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service.
Drive taxicabs, limousines, company cars, or privately owned vehicles to transport passengers.
Perform routine vehicle maintenance such as regulating tire pressure and adding gasoline, oil, and water.
Pick up passengers at prearranged locations, at taxi stands, or by cruising streets in high traffic areas.
Record name, date, and taxi identification information on trip sheets, along with trip information such as time and place of pickup and drop-off, and total fee.
Perform minor vehicle repairs such as cleaning spark plugs, or take vehicles to mechanics for servicing.
Vacuum and clean interiors, and wash and polish exteriors of automobiles.
Pick up or meet employers according to requests, appointments, or schedules.
Perform errands for customers or employers, such as delivering or picking up mail and packages.
Determine fares based on trip distances and times, using taximeters and fee schedules, and announce fares to passengers.
Operate vehicles with specialized equipment, such as wheelchair lifts to transport and secure passengers with special needs.
Turn the taximeter on when passengers enter the cab, and turn it off when they reach the final destination.
Collect fares or vouchers from passengers and make change or issue receipts as necessary.
Provide passengers with information about the local area and points of interest, or give advice on hotels and restaurants.
Report to taxicab services or garages to receive vehicle assignments.
Knowledge
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Transportation
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Psychology
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Skills
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation
Actively looking for ways to help people.
Operation and Control
Controlling operations of equipment or systems.
Speaking
Talking to others to convey information effectively.
Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.
Time Management
Managing one's own time and the time of others.
Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Operation Monitoring
Watching gauges, dials, or other indicators to make sure a machine is working properly.
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Abilities
Response Orientation
The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Reaction Time
The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
Near Vision
The ability to see details at close range (within a few feet of the observer).
Control Precision
The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
Multilimb Coordination
The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
Rate Control
The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
Time Sharing
The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
Work Activities
Operating Vehicles, Mechanized Devices, or Equipment
Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
Establishing and Maintaining Interpersonal Relationships
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Performing for or Working Directly with the Public
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
Assisting and Caring for Others
Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
Inspecting Equipment, Structures, or Material
Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
Identifying Objects, Actions, and Events
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Work Context
Face-to-Face Discussions
How often do you have to have face-to-face discussions with individuals or teams in this job?
Contact With Others
How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
Outdoors, Exposed to Weather
How often does this job require working outdoors, exposed to all weather conditions?
Deal With External Customers
How important is it to work with external customers or the public in this job?
Spend Time Sitting
How much does this job require sitting?
Work With Work Group or Team
How important is it to work with others in a group or team in this job?
Freedom to Make Decisions
How much decision making freedom, without supervision, does the job offer?
Telephone
How often do you have telephone conversations in this job?
Responsible for Others' Health and Safety
How much responsibility is there for the health and safety of others in this job?
Sounds, Noise Levels Are Distracting or Uncomfortable
How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?
Interests
Realistic
Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Enterprising
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Social
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Conventional
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Investigative
Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Artistic
Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
Work Style
Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Self Control
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Stress Tolerance
Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Concern for Others
Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Integrity
Job requires being honest and ethical.
Attention to Detail
Job requires being careful about detail and thorough in completing work tasks.
Cooperation
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Independence
Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Adaptability/Flexibility
Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Initiative
Job requires a willingness to take on responsibilities and challenges.
Work Values
Independence
Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Support
Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Working Conditions
Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Relationships
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Achievement
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Recognition
Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
