Computer, Automated Teller, and Office Machine Repairers

Description

Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.

Tasks

  • Converse with customers to determine details of equipment problems.
  • Reassemble machines after making repairs or replacing parts.
  • Travel to customers' stores or offices to service machines or to provide emergency repair service.
  • Reinstall software programs or adjust settings on existing software to fix machine malfunctions.
  • Advise customers concerning equipment operation, maintenance, or programming.
  • Test new systems to ensure that they are in working order.
  • Assemble machines according to specifications, using hand or power tools and measuring devices.
  • Operate machines to test functioning of parts or mechanisms.
  • Maintain records of equipment maintenance work or repairs.
  • Install and configure new equipment, including operating software or peripheral equipment.
  • Maintain parts inventories and order any additional parts needed for repairs.
  • Update existing equipment, performing tasks such as installing updated circuit boards or additional memory.
  • Align, adjust, or calibrate equipment according to specifications.
  • Test components or circuits of faulty equipment to locate defects, using oscilloscopes, signal generators, ammeters, voltmeters, or special diagnostic software programs.
  • Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.
  • Complete repair bills, shop records, time cards, or expense reports.
  • Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices.
  • Clean, oil, or adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns.
  • Enter information into computers to copy programs from one electronic component to another or to draw, modify, or store schematics.
  • Read specifications, such as blueprints, charts, or schematics, to determine machine settings or adjustments.
  • Lay cable and hook up electrical connections between machines, power sources, and phone lines.
  • Analyze equipment performance records to assess equipment functioning.
  • Fill machines with toners, inks, or other duplicating fluids.
  • Train new repairers.
  • Calibrate testing instruments.

Knowledge

Foreign Language
Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
Food Production
Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
Fine Arts
Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

Abilities

Dynamic Flexibility
The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
Explosive Strength
The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.

Interests

Realistic
Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Conventional
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Investigative
Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Enterprising
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Social
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Artistic
Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Work Style

Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Integrity
Job requires being honest and ethical.
Attention to Detail
Job requires being careful about detail and thorough in completing work tasks.
Analytical Thinking
Job requires analyzing information and using logic to address work-related issues and problems.
Cooperation
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Adaptability/Flexibility
Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Initiative
Job requires a willingness to take on responsibilities and challenges.
Self Control
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Persistence
Job requires persistence in the face of obstacles.
Independence
Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

Work Values

Support
Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Independence
Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Working Conditions
Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Achievement
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Relationships
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Recognition
Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Lay Titles

Accounting Machine Mechanic
Adding Machine Mechanic
Assembly Technician
Bookkeeping Machine Mechanic
Business Machine Mechanic
Business Machine Mechanic Apprentice
Calculating Machine Mechanic
Cash Register Mechanic
Cash Register Servicer
Computer Consultant
Computer Equipment Installer
Computer Equipment Repairer
Computer Installer
Computer Mechanic
Computer Repair Engineer
Computer Repair Technician
Computer Services Technician
Computer Technician
Computer Technologist
Computing Systems Mechanic
Copier Technician
Copying Machine Mechanic
Customer Service Engineer
Data Processing Equipment Repairer
Data Processing Mechanic
Dictaphone Mechanic
Dictaphone Technician
Dictating Machine Mechanic
Dictating Transcribing Machine Servicer
Duplicating Machine Mechanic
Electronics Computer Mechanic
Electronics Mechanic
Electronics Mechanic Apprentice
Electronics Technician
Fax Machine Repairer
Field Engineer
Field Service Engineer
Field Service Representative
Field Service Technician
Field Support Technician
Machine Repairman
Mail Processing Equipment Mechanic
Network Engineer
Office Machine Installer
Office Machine Mechanic
Office Machine Mechanic Apprentice
Office Machine Servicer
Office Machine Servicer Apprentice
Office Machinery or Equipment Installer
Office Machines Wirer
PC Technician (Personal Computer Technician)
Personal Computer Maintenance Technician (PC Maintenance Tech)
Photocopying Equipment Mechanic
Printer Repair Technician
Service Center Technician
Service Technician
Soundscriber Mechanic
Statistical Machine Mechanic
Statistical Machine Servicer
System Engineer
Tabulating Machine Mechanic
Technical Engineer
Transcribing Machine Mechanic
Typewriter Aligner
Typewriter Mechanic
Typewriter Repairer
Xerox Machine Mechanic

National Wages and Employment Info

Median Wages (2008):
$17.6 hourly, $36,620 annual.
Employment (2008):
113,480 employees